Frequently Asked Questions (FAQ)

If you experience any problems with our meeting platform, please contact info@endocrine.org or call +1.202.971.3646 (or toll-free at +1.888. 363.6762) during the conference. Our Member Services team will also be available via Live Chat (located at the bottom right corner of the screen) at the following times:

  • Thursday, September 9: 12:00–4:30 PM EDT
  • Friday, September 10: 9:00 AM–4:30 PM EDT
  • Saturday, September 11: 9:00 AM–4:00 PM EDT
  • Sunday, September 12: 9:00 AM–4:00 PM EDT

How do I claim credit or receive a certificate for my participation for CEU?

CEU 2021 is eligible for AMA PRA Category 1 Credits™, ABIM MOC points, AAPA Category 1 CME Credits and Nursing Contact Hours (including 9 pharmacotherapeutic contact hours).

Follow the steps below to claim credits and your certificate of participation. Evaluations must be completed by December 31, 2021 to receive credit.

  • STEP 1: Visit education.endocrine.org.
  • STEP 2: Log in (upper right corner of page).
  • STEP 3: Click My Courses and select the corresponding evaluation.

Please note that only reported attendees will be given access to the evaluation. Those wishing to claim AAPA must ensure their Center for Learning credit preferences include this credit type. Contact info@endocrine.org before completing the evaluation.

Note: Session evaluations are not connected to the program evaluation and do not track attendance for credit claiming.

How do I claim credit or receive a certificate for my participation for Ancillary Symposia?

On September 12, the last day of the program, the evaluation will be available on our Center for Learning. Please note that only those marked as having attended the session will be given access to the evaluation. Evaluations must be completed by December 31, 2021, to receive credit.

When will recordings of live sessions become available?

If you miss a live session, the recording will be made available on the virtual meeting platform 72 hours after the session concludes.

How long will I have access to the session recordings?

This platform will be accessible to registrants until November 30, 2021. After that time, meeting registrants can access CEU content at sessions.endocrine.org (through December 31, 2022).

What devices can I use to access the event site?

The event site is mobile responsive, so can be viewed on a tablet or a computer, but smartphones are not recommended. Live sessions will be streamed through Zoom, so if viewing on a mobile device, we encourage you to download the Zoom application.

Do I need to download any software to participate in the conference?

Live sessions will be streamed through Zoom, which does require your computer or tablet to have the application downloaded on your device. If watching on a computer, click here to download the plug-in. If you plan to participate primarily on a tablet, download the Zoom application through your device’s app store. We also encourage you to review the available support information from Zoom if you are new to the application.